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Customer Enthusiast, Steve Curtin, is the author of Delight Your Customers: 7 Simple Ways To Raise Your Customer Service From Ordinary To Extraordinary. In this podcast, we’ll be discussing why customer service has gone down the tubes and how businesses can kick it up a few notches!
What is the highest customer service experience your company can provide? Find out how to identify the areas where they can improve and create sustainable new customer service guidelines to help your company grow and thrive.
7 Simple Ways To Raise Your Customer Service From Ordinary To Extraordinary
- Why is customer service in the U.S. so predictably poor?
- Where do companies wanting to improve customer service quality start?
- What are the 3 truths that are common to all exceptional customer service?
- What are the 7 employee behaviors that can make your business stand out?
To learn more about Steve Curtin and his book Delight Your Customers: 7 Simple Ways To Raise Your Customer Service FromOrdinary To Extraordinary please visit his site SteveCurtin.com.
This podcast is presented by Annie Jennings, of the National Publicity Firm, Annie Jennings PR and the creator of JenningsWire online magazine. JenningsWire is a diverse community of talented, insightful and relevant bloggers that share helpful and perhaps life-changing posts and podcasts. Please enjoy more posts on JenningsWire.com and discover bloggers that might be perfect for you!
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